How This FAQ Works for You
We put this page together based on the real questions that come through — deposits that need a second look, accounts that need verifying, and lobby access from a phone. Most answers here follow a simple path: what you need to do, what happens next, and who to contact if it stalls. For payment questions, the answer usually starts with your mobile
wallet. Open your bKash, Nagad, or Rocket app, send to the number shown in your deposit screen, confirm with your PIN, and the amount reflects in your account balance. Withdrawals go back to the same wallet. If you are in Dhaka and checking this on mobile, the steps are the same as desktop — your account page adjusts to your screen. Availability
depends on your local law and eligible regions.
- bKash deposits
- Nagad withdrawals
- Rocket transfers
- Mobile account access